Return Policy

All orders can be returned within 14 days of the ship date for a refund as long as the item is brand new, unopened, and sealed in its original packaging.

Please email contact@alexabrand.com to receive a return label. A $7 USD fee will be deducted from your refund if the label is used. Once we receive your item and confirm it is in good shape, your refund will be issued.

Please Note: The shipping cost any gift bag charges are non-refundable for undelivered, unclaimed, returned, or refused packages.