Shipping policy

 

At My Scentuary, we aim to deliver your fragrances quickly, safely, and reliably. We work with trusted carriers and efficient fulfillment practices so you can shop with confidence.

Order Processing Time

All orders are processed within 1–2 business days after purchase.

Orders placed on weekends or holidays will begin processing the next business day.

During high-volume periods, processing may take slightly longer—but every order is handled in the order it is received with care and attention.

Shipping Rates & Calculation

Shipping costs are calculated based on the weight, size, and quantity of items in your order. Your exact shipping rate will always be displayed at checkout before payment is completed.

Free Shipping

We offer free standard shipping on all U.S. orders of $90 or more.

Shipping Carriers

We ship all orders using trusted carriers to ensure reliable and trackable delivery:

  • UPS
  • FedEx
  • United States Postal Service (USPS)

Carrier selection is automatically determined based on the fastest and most efficient option for your order.

Shipping Options (United States)

Standard Ground Shipping

Starting at $10
Estimated delivery: 4–7 business days

2nd Day Air

Starting at $25
Estimated delivery: 2–3 business days

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Delivery Time Disclaimer

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or peak shipping seasons. While we cannot control carrier delays, we always ensure your order is fulfilled promptly and accurately.

Undeliverable or Returned Packages

Customers are responsible for providing a complete and accurate shipping address and ensuring the address is able to receive deliveries. If a package is returned due to an incorrect address, mail forwarding request, refusal, or other delivery issue outside of My Scentuary's control, any replacement shipment may be subject to additional shipping charges. Replacement shipments are sent only after the original package has been returned to the sender. At My Scentuary's discretion, a one-time courtesy reshipment may be offered in certain circumstances. Orders returned by the carrier for reasons outside of My Scentuary's control are not considered shipping errors by My Scentuary.